Dental pain, a cracked tooth, or swelling that will not settle can make it hard to wait for a routine visit. At SD Family Dentistry in Amherstburg, Drs. Storey & Denomme and our team help patients understand what counts as a dental emergency, how to reach us during office hours, and when a hospital emergency department is the safer first stop.
This page explains urgent dental concerns in plain language. We do not promise same-day results or after-hours on-call coverage beyond what our published hours support — we focus on clear next steps so you can act safely.
Call (519) 736-1771 or contact our Amherstburg office.
What counts as a dental emergency
Not every dental problem is an emergency, but some issues should be assessed promptly. Common urgent dental concerns include:
- Severe or sudden tooth pain that affects sleep, eating, or daily activities
- A cracked, broken, or knocked-out tooth
- Swelling of the face, gums, or jaw that is spreading or getting worse
- Bleeding from the mouth that does not stop with gentle pressure
- An abscess, pus, or a bad taste that may signal infection
- A lost filling or crown with sharp edges or significant discomfort
- Injury to the teeth, lips, or jaw after a fall or accident
Mild sensitivity, a chipped tooth with no pain, or a routine cleaning need can usually wait for a scheduled visit. When you are unsure, call us and describe your symptoms — we will help you decide whether to come in during office hours or seek medical care first.
How to reach SD Family Dentistry
For urgent dental concerns during our published office hours, call (519) 736-1771. Tell the team what happened, when symptoms started, and whether you have swelling, fever, difficulty breathing or swallowing, or uncontrolled bleeding.
During office hours we try to accommodate urgent dental concerns as the schedule allows. Availability depends on the day, existing appointments, and clinical need. We do not guarantee a same-day slot before we speak with you.
Outside office hours, call and leave a message, or try again when we reopen. For life-threatening or medical emergencies, go to the nearest hospital emergency department or call 911 — do not wait for a dental office callback.
You can also use our contact page for non-urgent messages. Meet our team and review the services we provide in Amherstburg.
Hospital emergency department for life-threatening issues
A dental office is not a substitute for emergency medical care. Seek hospital or 911 help immediately if you have:
- Difficulty breathing or swallowing
- Rapidly spreading facial or neck swelling
- Uncontrolled bleeding
- Signs of a serious systemic illness (for example high fever with severe swelling) after a dental infection or injury
- Trauma that may involve the head, neck, or jaw beyond the teeth alone
Hospital teams manage airway, bleeding, and medical stabilization first. Dental follow-up at SD Family Dentistry can address the tooth or mouth issue once you are medically safe.
What to expect at an urgent visit
When you come in for urgent care, we typically:
- Review your medical history, medications, and what led to the visit
- Examine the affected teeth, gums, and surrounding tissues
- Take X-rays when needed to check for fracture, infection, or deep decay
- Explain findings and outline options to relieve pain and protect the tooth when possible
- Provide interim care when a definitive restoration needs a later visit
Treatment depends on the diagnosis. Examples include soothing an irritated pulp, placing a temporary restoration, prescribing medication when clinically appropriate, starting root canal therapy when a tooth can be saved, or discussing extraction and later replacement options such as dental implants when a tooth cannot be preserved. We explain trade-offs clearly and do not promise a specific outcome before examination.
If anxiety makes longer visits difficult, ask about sedation dentistry options for planned follow-up care when appropriate for your health history.
Office hours
Published office hours at SD Family Dentistry (Amherstburg):
- Monday: 10 am – 5 pm
- Tuesday: 8 am – 5:30 pm
- Wednesday: 8 am – 4 pm
- Thursday: 8 am – 2 pm
- Friday: 8 am – 3 pm
- Saturday & Sunday: Closed
Hours can change for holidays or unexpected closures. If you reach voicemail, leave your name, phone number, and a brief description of the problem, then call again when we are open. We do not advertise extended after-hours urgent windows on this page.
Serving Amherstburg and nearby Ontario communities
SD Family Dentistry is at 79 Richmond Street, Amherstburg, ON N9V 1G2. We welcome patients from Amherstburg and surrounding Essex County communities in Ontario who need urgent dental assessment during office hours. Care is planned for patients in Canada — we do not market across the U.S. border.
Call us for urgent dental concerns
If you are dealing with dental pain, trauma, or swelling and need guidance:
SD Family Dentistry
79 Richmond Street, Amherstburg, ON N9V 1G2
Phone: (519) 736-1771
Email: sddentistry@hotmail.com
Contact us or call during published hours. For life-threatening emergencies, call 911 or go to the nearest hospital emergency department.
FAQs
Do you offer same-day emergency appointments?
We try to accommodate urgent dental concerns during office hours as the schedule allows. Same-day availability is not guaranteed — call (519) 736-1771 so we can advise based on your symptoms and today’s openings.
What if I have a dental emergency when the office is closed?
Call and leave a message, or try again when we reopen using the hours listed above. For life-threatening issues (breathing trouble, uncontrolled bleeding, rapidly spreading swelling), call 911 or go to a hospital emergency department right away.
Should I go to the hospital or the dentist first?
Go to the hospital or call 911 first for medical emergencies. For tooth pain, a broken tooth, or localized swelling without breathing or swallowing problems, call our office during hours so we can guide next steps.
Can a knocked-out tooth be saved?
Sometimes, if you act quickly. Handle the tooth by the crown (not the root) when possible, keep it moist (milk or saliva are common options people use), and call us immediately during office hours for advice. Outcomes vary — we evaluate after we see you.
How do I book?
Call (519) 736-1771 or use our contact page.